- This policy applies to files you upload to BayanPDF and outputs generated by tools such as compression, merge, split, conversion, and protection.
- We use files only to perform the requested operation, and we do not use file content for advertising, sale, or AI model training.
- If processing happens in the browser without server upload, we do not have a stored file on our servers to delete.
Trust documents
File deletion policy
We use your files only for the requested operation, with delete-now where available and automatic cleanup for temporary files.
- When a tool requires server upload, the file is stored temporarily only during processing or to provide a result download link.
- For guests, uploaded files and generated results are automatically deleted within two hours of processing.
- Scheduled cleanup removes temporary files automatically even if the user does not press delete-now.
- Files may be deleted sooner when no longer needed or when you use delete-now where available.
- After deletion, file recovery or download link recreation is not guaranteed.
- A Delete now button may appear after processing, and you can use it to remove the temporary file immediately.
- Download links are temporary and signed; they do not remain open indefinitely.
- If the delete button is not shown, files are still automatically deleted within the retention period described in this policy.
- We do not keep a permanent copy of uploaded files or temporary results after the deletion window ends.
- Retention for accounts or teams may vary by plan and settings managed by the user or organization.
- When custom retention settings are available, they are shown inside the account or workspace.
- BayanPDF does not use temporary files as permanent user storage.
- We may keep technical logs that do not contain file content, such as job time, tool type, approximate size, success or failure state, and browser type.
- These logs help improve performance, fix issues, protect the service from abuse, and run scheduled cleanup.
- Original file names can be scrubbed from records after the configured privacy window.
- To request file deletion when delete-now is unavailable, send the download link or job ID to privacy@bayanpdf.com without sending the file itself.
شركة أحمد موسى آل حمزه المحدودة
Saudi unified number: 7037733719
VAT number: 311986309100003
FAQ
Important answers
Guest files and temporary results are deleted automatically within two hours of processing, and the result can be deleted immediately when delete-now is available.
Yes, after a job completes, delete-now is available when the result is ready.
We do not use document content for training or advertising, and we do not store it in operational logs.
Some advanced features may require an external provider later, and this should be made clear before content is sent outside the platform.
