For tool help, account questions, and business inquiries.
support@bayanpdf.com
BayanPDF
Contact us
We are happy to receive your feedback and help you use PDF tools clearly and safely.
Official channels
Choose the right contact channel
For privacy requests or help deleting data associated with a job.
privacy@bayanpdf.com- For general support and questions: support@bayanpdf.com.
- For file deletion requests or privacy questions: privacy@bayanpdf.com.
- Write your email correctly so we can reply when needed.
- Mention the tool name, file type, approximate size, device type, browser name, and visible error message.
- If you have a download link or job ID, send it instead of sending the file itself.
- Do not send passwords, card numbers, ID images, private contracts, or highly sensitive files by email.
- When the delete-now button is available, use it on the result page to delete the file immediately.
- For guests, temporary files are automatically deleted within two hours of processing, so a link may expire before your request arrives.
- Do not send the file itself unless we request it through a clear and secure channel.
- We welcome suggestions for new PDF tools or improvements to upload, processing, and download flows.
- Team or integration requests need a short workflow description and expected number of users.
- We try to respond within a reasonable time, and one clear message helps us serve you faster.
FAQ
Short answers
Core tools can be used as a guest within per-task limits. An account helps with history, settings, and a faster experience.
Files and results are temporary for processing, and results can be deleted immediately after completion. We do not use file content for training or advertising.
Limits are usually per task or operation, such as merge file count or upload size. A clear message appears only when an actual limit is exceeded.